My, Nokia n95 screen crack. Sent to the Nokia Care Centre which is located at Plaza Berjaya, Kuala Lumpur yesterday morning. Upon showing my phone to the customer service, she check the condition of the phone and told me the LCD Screen Crack does not cover under warranty.
Despite explaining that the screen crack is not due to negligence (it realized it was crack when I pull the phone out from my trouser to make phone call), it still does not cover under warranty.
Have to wait for them to get me a quote in 2 days time. Need to fork out additional expenses to get it fix now.
[30/7/2008] Got my phone back. That make a RM164 (for the LCD Screen)damage to my wallet not inclusive of transportation fees(parking, milleage).
Labour charge was excluded as my phone is still under warranty period.
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